Goo Goo Goodies is a parent-run Australian business creating thoughtful accessories for babies and kids. We focus on the small, often-overlooked details that make everyday parenting easier, safer, and calmer.

Every product we sell is parent tested — used in real family life with our own children. If it’s not good enough for our family, it doesn’t belong in our store.

We specialise in baby and kids accessories designed to make everyday parenting simpler, safer, and more practical.

Our range includes add-ons and accessories compatible with popular baby and kids products, such as:

• Stokke Tripp Trapp® highchairs
• IKEA highchairs
• Prams from brands like Stokke®, with more compatibility coming (including UPPAbaby® and Bugaboo®)
• Yoto Player & Yoto Mini accessories
  

Over time, we’ll continue expanding our range to include thoughtfully designed accessories and problem-solving products that address real, everyday parenting challenges — whether they’re made to work with existing brands or stand alone as simple, practical solutions.

Everything we sell is chosen with one goal in mind to improve how a product works in real family life.

We focus on function first, with safety and everyday usability at the centre.

For example, our High Chair Tray Compatible with Stokke Tripp Trapp® features a smooth surface, unlike the textured original tray. This allows silicone plates and bowls to achieve stronger suction — a simple change that makes mealtimes noticeably easier.

Small details. Real impact.

Yes — by ours.

We’re parents ourselves, and every product we sell is used in real life with our own children. We design and select products that solve genuine, everyday problems — not trends or gimmicks.

If it doesn’t make family life easier, safer, or calmer, it doesn’t belong at Goo Goo Goodies.

We ship Australia-wide and internationally.

• Australian orders are shipped with Australia Post
• International shipping is available and calculated at checkout

We’ve tested multiple couriers and choose Australia Post for its reliability, speed, and customer service.

Orders are typically dispatched within 1–3 business days.

Once shipped, you’ll receive tracking details via email.

🇦🇺 Australia

We ship all Australian orders with Australia Post, chosen for its reliability and trusted delivery network. We offer simple, fair shipping based on parcel size:

• Domestic Standard – Most Items: Flat Rate $9.95 AUD
• Domestic Standard – Oversized Parcels: Additional $10 AUD
• Domestic Express – Australia Post: Calculated at checkout

Free standard shipping is available on Australian orders over $150 AUD.

Orders are typically dispatched within 1–3 business days.


🌍 International

We ship worldwide using Australia Post International.

Shipping costs are calculated at checkout based on destination, parcel size, and weight.
Estimated delivery: 7–21 business days after dispatch, depending on location and local postal services.

Please note:
Delivery timeframes are estimates only and may vary due to customs processing, peak periods, or carrier delays.
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

Some products exceed standard parcel dimensions, even though they’re lightweight. Australia Post applies a higher rate for these parcels, and we pass on only a small portion of that cost to keep pricing fair for everyone.

Some items are not heavy or bulky, but their dimensions exceed Australia Post’s standard parcel limits. In addition, orders with a combined weight over 3kg may also ship as oversized parcels.

To keep shipping fair for most families, these parcels incur a small additional fee rather than increasing shipping costs across our entire store.

We’ve tried multiple couriers and chose Australia Post for their reliability, coverage, and customer support — especially important when shipping family essentials. It may cost a little more, but it helps ensure your order arrives safely and on time.

Yes — shipping costs are always shown clearly at checkout before payment. No surprises.

Yes. Shipping is calculated per order, so combining items may reduce overall shipping compared to placing multiple orders.

We accept returns only for items that are:

• Damaged
• Defective
• Incorrect due to an error on our part

Returns must be:

• Initiated within 7 days of receiving your order
• Unused, unopened, and in original packaging
• Approved before being sent back

We do not accept returns for:

• Change of mind or wrong item selected
• Items with no fault
• Misuse-related damage (e.g. water or liquid damage)
• Perishable goods (e.g. springs, o-rings, gaskets)
• Parts
• Gift cards
• Custom or special-order items
• Items returned without prior approval

If a return is made for non-accepted reasons (subject to approval):

• A 20% restocking fee applies
• Refunds will be issued as store credit only

• Customers are responsible for return shipping costs unless the return is due to our error
• We recommend using a trackable shipping service

Please email hello@googoogoodies.com.au with:

• Your order number
• Item(s) you wish to return
• A clear explanation of the issue

If approved, we’ll provide return instructions and next steps.

Yes. All Goo Goo Goodies products come with a 12-month warranty, in addition to your rights under the Australian Consumer Law.

This covers defects in materials and workmanship from the date of purchase.

Our warranty does not cover:

• Normal wear and tear
• Misuse or lack of supervision
• Incorrect installation
• Failure to follow instructions
• Cosmetic damage that doesn’t affect function
• Unauthorised modifications or repairs
• Accidental damage or external events

Safety always comes first.

• Our highchair tray is made from food-safe plastic(BPA, BPS, BPF, lead, and phthalate free)
• Products are not toys
• Adult supervision is always required
• Packaging (especially plastic sleeves or bags) should be discarded immediately

Some products require installation. Please:

• Read the user manual carefully
• Secure all fixtures tightly
• Check fittings regularly (we recommend monthly checks)

If you ever have safety concerns, contact us immediately.

Email hello@googoogoodies.com.au with:

• Order number or proof of purchase
• Description of the issue
• Photos or videos showing the fault (if applicable)

We’ll assess your claim and advise the appropriate resolution in line with Australian Consumer Law.

Possibly. Whether a product can be purchased using NDIS funding depends on the participant’s individual plan, goals, and funding categories.

If you are unsure whether a product may be eligible, we recommend speaking with your Plan Manager, Support Coordinator, or the NDIS directly before placing an order.

No. Goo Goo Goodies is an unregistered NDIS provider.

We can assist customers with Self-Managed and Plan-Managed NDIS plans. Customers with Agency-Managed plans should check their funding requirements before ordering.

Goo Goo Goodies offers a range of practical products and accessories designed to support everyday family life. Depending on a participant’s needs and goals, this may include:

• Highchair accessories and seating supports
• Pram accessories and comfort upgrades
• Products that encourage participation in family activities
• Items that support independence, comfort, or daily routines
• Children’s accessories that assist with everyday care

Eligibility will vary between participants and should always be assessed against the individual’s NDIS plan.

participation, or daily living activities.

Your Plan Manager, Support Coordinator, or the NDIS can help determine whether a particular product is considered reasonable and necessary for your child’s circumstances.

To help us process your order efficiently, please:

• Use the NDIS participant’s name as the customer name
• Include the participant’s NDIS Number in the Company field during checkout
• Ensure your contact details and email address are correct
• Select the appropriate NDIS payment method if you are Plan Managed

Self-Managed participants pay for their order at checkout using their preferred payment method. A tax invoice can be requested and used when lodging a claim through the participant’s NDIS funding arrangements.

For Plan-Managed participants, select “NDIS Payment – Plan Managed” during checkout.

No payment is taken immediately. We will issue a tax invoice which can be forwarded to your Plan Manager for approval and payment. Once payment has been received, your order will be processed and dispatched.

Yes. Tax invoices are provided for all orders.

If you require additional information for your records, please contact us at hello@googoogoodies.com.au.

No. Goo Goo Goodies cannot determine whether a product will be approved under an individual’s NDIS plan.

Approval decisions are made by the participant, their Plan Manager, Support Coordinator, and/or the NDIS based on the participant’s goals, needs, and funding arrangements.

Yes. We ship Australia-wide using Australia Post and can assist NDIS participants, carers, and families throughout Australia.

We offer email-only support so all communication is clear, accurate, and traceable.

hello@googoogoodies.com.au

We typically respond within 1–2 business days.